Effective date: 30 March 2026
The Art of Hospitality Consulting (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our services.
When you purchase a service or contact us, we may collect your name, email address, and payment details. Payment processing is handled securely by Shopify — we never store your credit card information on our servers.
When you visit our website, we may collect basic analytics data such as pages visited, time spent on the site, and your general geographic region. This data is anonymised and used solely to improve our website.
We use the information we collect to process your purchases and deliver the services you have bought, respond to your enquiries and provide customer support, send you updates about your purchases or the AOHI platform (only if you have opted in), and improve our website and services based on how visitors interact with our content.
We use Shopify to process payments. Your payment information is handled directly by Shopify under their own privacy policy. We may use Google Analytics to understand how visitors use our website. This data is anonymised and does not personally identify you. We do not sell, rent, or share your personal information with any third parties for marketing purposes.
Our website uses essential cookies to ensure proper functionality and optional analytics cookies to help us understand how visitors use the site. You can choose to accept or decline non-essential cookies when you first visit the site. You can change your cookie preferences at any time through your browser settings.
Under GDPR and other applicable data protection laws, you have the right to access the personal data we hold about you, request correction of any inaccurate information, request deletion of your personal data, withdraw consent for data processing at any time, and lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the details below.
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Purchase records are retained for accounting and legal compliance purposes.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you have any questions about this privacy policy or how we handle your data, please contact us at info@aohiconsulting.com